Account management

Effective social media account management boosts engagement, drives brand awareness, and strengthens online presence through strategic content and community interaction.

Account Management overview

At EFFE Marketing, our Account Management service ensures your brand maintains a strong and consistent presence across key social media platforms like Instagram, Facebook, LinkedIn, X (Twitter), and more. We handle everything—from content planning and scheduling to community engagement, inbox management, and performance reporting. Our team crafts platform-specific strategies to enhance brand voice, foster audience relationships, and grow your follower base organically. By aligning your social channels with your marketing goals, we maximize impact, streamline communication, and save you valuable time—letting you focus on your core business while we build your digital reputation.

Profile Setup & Branding

Create and optimize social profiles with consistent branding and messaging.

Content Strategy & Scheduling

Develop and schedule engaging content across platforms for consistent visibility.

Creative Design & Copywriting

Craft visually appealing designs and compelling copy for impactful engagement.

Community Engagement & Inbox Handling

Manage interactions and build relationships through active community engagement and responses.

Performance Analytics & Optimization

Track, analyze, and optimize performance for better growth and engagement.

Trend Research & Reputation Management

Stay ahead of trends and manage brand reputation for consistency.

our SERVICES

We create and design videos to meet your custom requirement.

Profile Setup & Branding

A strong social media profile is the first step toward creating an impactful online presence. At EFFE Marketing, we handle the creation and optimization of your social media profiles across Instagram, Facebook, LinkedIn, and other platforms. Our team ensures that every profile is aligned with your brand identity, including designing visually appealing profile pictures, compelling bios, call-to-actions, and highlights that showcase your business’s offerings. We ensure that each platform’s profile is optimized for searchability, engagement, and conversion, helping you establish a solid foundation for building relationships with your target audience from the very start.

Content Strategy & Scheduling

Consistent content posting is crucial for maintaining an active online presence. At EFFE Marketing, we craft detailed content strategies tailored to your business goals. We create a monthly content calendar, planning posts, stories, and reels that resonate with your audience. We ensure a balance between promotional content, engaging posts, and educational material. Our team uses scheduling tools like Buffer, Hootsuite, and Meta Business Suite to automate posts, so your brand remains visible without manual intervention. This strategy not only maximizes reach but also saves time, allowing your business to stay on track and connected with its audience consistently.

Content Strategy & Scheduling

Consistent content posting is crucial for maintaining an active online presence. At EFFE Marketing, we craft detailed content strategies tailored to your business goals. We create a monthly content calendar, planning posts, stories, and reels that resonate with your audience. We ensure a balance between promotional content, engaging posts, and educational material. Our team uses scheduling tools like Buffer, Hootsuite, and Meta Business Suite to automate posts, so your brand remains visible without manual intervention. This strategy not only maximizes reach but also saves time, allowing your business to stay on track and connected with its audience consistently.

Creative Design & Copywriting

Visual appeal and strong messaging are key to grabbing your audience’s attention on social media. At EFFE Marketing, our team creates custom-designed visuals and writes compelling captions that are consistent with your brand’s tone and voice. From eye-catching images and informative infographics to engaging video content and well-crafted copy, we ensure your posts stand out in users’ feeds. Whether it’s for Instagram carousels, Facebook updates, or LinkedIn posts, we produce content that engages, educates, and entertains, all while maintaining brand integrity. Our creative process focuses on maximizing impact while ensuring content resonates with your target audience.

Community Engagement & Inbox Handling

Building a loyal and engaged community is at the heart of any successful social media strategy. EFFE Marketing takes care of your social media interactions by actively engaging with your audience through comments, messages, and mentions. Our team ensures that each inquiry is handled promptly and professionally, fostering relationships with followers. Whether responding to customer queries, encouraging discussions, or thanking followers for their support, we create a positive, interactive environment around your brand. We also monitor your social accounts for brand mentions, ensuring that your reputation is consistently protected while nurturing organic engagement and customer trust.

Community Engagement & Inbox Handling

Building a loyal and engaged community is at the heart of any successful social media strategy. EFFE Marketing takes care of your social media interactions by actively engaging with your audience through comments, messages, and mentions. Our team ensures that each inquiry is handled promptly and professionally, fostering relationships with followers. Whether responding to customer queries, encouraging discussions, or thanking followers for their support, we create a positive, interactive environment around your brand. We also monitor your social accounts for brand mentions, ensuring that your reputation is consistently protected while nurturing organic engagement and customer trust.

Performance Analytics & Optimization

To truly understand the success of your social media efforts, it’s essential to track performance and make data-driven decisions. EFFE Marketing monitors key performance metrics like engagement rate, reach, impressions, and conversion tracking across all platforms. We provide you with clear, actionable reports on a monthly basis, showcasing how your posts are performing. Based on these insights, we make necessary adjustments to your content strategy, ensuring that each post is optimized for better results. Our team uses analytics tools like Google Analytics, Instagram Insights, and Facebook Insights to continuously optimize your strategy, improving growth and engagement.

Trend Research & Reputation Management

Staying on top of trends is essential for keeping your brand relevant and engaging. EFFE Marketing actively monitors current trends, industry developments, and competitor activities to ensure that your brand remains fresh and innovative. We integrate trending topics and relevant hashtags into your content strategy to maximize reach. At the same time, we manage your online reputation by addressing negative feedback and monitoring brand mentions. We take a proactive approach to handling any potential PR issues, responding diplomatically to negative comments or reviews, ensuring your brand’s image remains positive, and helping you maintain trust with your audience.

Trend Research & Reputation Management

Staying on top of trends is essential for keeping your brand relevant and engaging. EFFE Marketing actively monitors current trends, industry developments, and competitor activities to ensure that your brand remains fresh and innovative. We integrate trending topics and relevant hashtags into your content strategy to maximize reach. At the same time, we manage your online reputation by addressing negative feedback and monitoring brand mentions. We take a proactive approach to handling any potential PR issues, responding diplomatically to negative comments or reviews, ensuring your brand’s image remains positive, and helping you maintain trust with your audience.

Our process

goals

Initial Consultation

We begin with a detailed consultation to understand your business goals, audience, and brand values. We gather insights to craft a tailored account management strategy that aligns with your objectives, ensuring that every action we take is purposeful and effective for your long-term social media success.

goals

Profile Setup & Optimization

We set up or optimize your social media profiles for maximum impact. This involves designing profile elements, writing bios, and aligning each profile with your branding guidelines. We ensure your profiles are optimized for SEO, engagement, and conversion, providing a strong foundation to build your online presence.

content

Content Strategy & Planning

Our team develops a detailed content calendar that covers all types of posts, stories, and engagement tactics. We ensure your content is timely, relevant, and aligned with trending topics. By using audience insights, we create a balanced mix of content that resonates with your target demographic, driving engagement.

creative design

Creative Design & Copywriting

We design visually appealing posts, carousels, and videos that captivate your audience. Our creative experts craft compelling copy that conveys your brand’s message, maintaining consistency in tone. Every piece of content is purposefully designed to spark interaction, strengthen brand identity, and enhance audience engagement.

community inbox

Community Engagement & Inbox Handling

We actively engage with your audience by responding to comments, direct messages, and mentions. By fostering open communication, we build strong relationships with your community. Our team ensures quick responses to inquiries, helping to build trust, encourage loyalty, and improve customer satisfaction on every platform.

performance analyst

Performance Analytics & Optimization

We track key performance indicators (KPIs) like engagement rates, reach, and conversions to measure success. Monthly reports are delivered to you, outlining insights and opportunities for improvement. Based on data, we refine our strategies to optimize future campaigns and maximize ROI, ensuring consistent growth and performance.

portfolio

Discover the powerful results we’ve delivered for top global brands in our portfolio.

Case studies

See behind the scenes of our most impactful campaigns and strategies.

App Brand Awareness – Malaysian Digital Marketing Campaign

Mamanet is a pregnancy App, approached us for the potential App downloads. Our Digital Marketing team suggested that we do campaigns on Social Media. We had 2 main goals: Potential App download Brand propagation   Mama Net is a next-generation educational App that is...

Achieving Long Term Goals with EFFE – Internet Marketing Service

EFFE a Marketing and Communication Company, approached us for the complete and practical marketing strategy. Our Internet Marketing Service team devised 3 broad strategies: Location Specific Brand Awareness Lead Generation Customer Engagement   EFFE is a Marketing and...

Sales Goal Accomplishment – Digital Marketing Agency

The goal of every digital marketing agency is to stimulate the business of its clients. We have 3 broad strategies when working for Digital Marketing Clients: Location specific Brand Awareness Lead Generation Customer Engagement   3D Animation is an animation studio...

Digital Marketing for FMCG Companies – Pristino Pure – Bio Septic Tank Treatment Powder

Without proficiently indulging in Digital Marketing, a business can hardly find some way to perform even its basic operations. Digital marketing facilitates the companies not only to expand easily by allowing them to achieve a world audience and compete with...